Privacy Policy
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Privacy Policy

This Privacy Policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified (“Personal Identifiable Information”) when using this website, you can be assured that it will only be used in accordance with this Privacy Policy. We reserve the right to change this Privacy Policy from time to time. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our website. If there are any changes in how we use the Personal Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. This policy is effective from 1st April 2013.

What we collect
We may collect the following information:

  • name and job title;

  • contact information including email address;

  • demographic information such as postcode, preferences and interests;

  • other information relevant to customer surveys and/or offers.

Personal Identifiable Information is collected only when you voluntarily provide it and such information is not necessary to simply browse part of our website.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service. In providing your information to us, you have consented to us using the information for the following purposes:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may transfer your information to our employees, agents or other related entities and/or business partners acting on our behalf to conduct market research. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We do not share your information with non-Pacific Star companies except to the extent necessary for the foregoing and, in the event we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function. Your information may be stored and processed outside Singapore and you consent to any such storage and processing of information outside Singapore.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will continue to assess new technology to evaluate its ability to provide additional protection of your Information.

Our website may uses cookies for gathering information such as browsing preference, tracking the number of visitors to the website, and understanding how visitors use the website. Personal information cannot be collected via cookies. If you wish to disable cookies, you may do so through your individual browser options.

Controlling your Personal Identifiable Information
You may choose to restrict the collection or use of your Personal Identifiable Information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want your Personal Identifiable Information to be used by anybody for direct marketing purposes; and

  • if you have previously consented to us using your Personal Identifiable Information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your Personal Identifiable Information to third parties unless we have obtained your permission or are required by law to do so. We may use your Personal Identifiable Information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of the Personal Identifiable Information which we have about you under the Personal Data Protection Act 2012. A small fee will be payable. If you would like a copy of the Personal Identifiable Information held on you, please contact us. If you believe that any Personal Identifiable Information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct such error.